Template Paid Support


At VirtueMart Templates, we understand the importance of a seamless experience in managing your Joomla template and website. To ensure you get the most out of our products, we offer dedicated paid support services for the installation and ongoing management of your template and website.

How to Order:

To use our paid support services, you can choose to add them at the time of ordering your VirtueMart template or directly from the Downloads area after logging in to your account.

Subscription Requirement:

Please note that to utilize these paid support services, an active subscription is mandatory. Ensure your subscription is current to benefit from our expert assistance.

Pricing Details:

  • 1 Hour Paid Support: €60
  • 3 Hours Paid Support: €165
  • 5 Hours Paid Support: €260

All payments are securely processed through PayPal, allowing you to use Visa or Mastercard for hassle-free transactions. You can subscribe to a VirtueMart template without the need to create a separate PayPal account, making the process simple and swift.

Service Requirements:

For us to provide efficient support, please be prepared to provide the following details:

1. Super User Admin Access: Granting us Super User Admin access ensures that our team can efficiently troubleshoot and resolve issues within the Joomla environment.

2. Cpanel or Hosting Login Access: Access to your hosting or Cpanel is essential for us to address server-related concerns and optimize the performance of your website.

Thank you for choosing VirtueMart Templates for your Joomla needs. If you have any questions or need further clarification, please don't hesitate to contact us.