Unable to load user with ID 830
- Category: Template Quick Start Package For Joomla 3
- Published: Tuesday, 25 March 2014 14:38
- Written by Administrator
- Hits: 189
If you get the error message Unable to load user with ID: 830 when using the Virtuemart extension after installing the quick start package please complete the following to fix the problem.
- Log into your web hosting control panel
- MAKE A BACKUP OF YOUR MYSQL DATABASE FIRST BEFORE MAKING CHANGES TO THE DATABASE.
- Select the MYSQL database icon from the control panel to access the MYSQL database you have created for the quick start package
- Open "jos_users" table
- You will now see a MYSQL record with the "Super User" name.
- Click on edit icon next to the MYSQL record
- Change Super User id value to 830 and click on "Go" button
- Open the "jos_user_usergroup_map" table
- Find the record with "group_id" value 8
- Change "user_id" value to 830
- Click on "Go" button
- Log out of the Joomla administrator area of your website and log back into the site and the problem should be fixed